Customer Service

At we help our customers to have the best experience possible, be it before or after their purchase.

Do you have questions about the right size? Would you like to know when your order will be shipped? If you can’t find those answers on the FAQ (Frequently Asked Questions) session, please contact us and we’ll gladly help you.

Once your order has been placed, if you have doubts about your order, if the delivery is on time or not or even if your product arrived to you in an unexpected condition, don’t worry!

We’ll solve all of your questions and concerns! Send us an email to or call us at +56 2 25813545 during office hours Monday to Friday from 9am to 6pm.

You can also submit your enquiries to our WhatsApp number +56 996424331 or to our online chat.

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